Predicting workplace aggression and violence.
نویسندگان
چکیده
Consistent with the relative recency of research on workplace aggression and the considerable media attention given to high-profile incidents, numerous myths about the nature of workplace aggression have emerged. In this review, we examine these myths from an evidence-based perspective, bringing greater clarity to our understanding of the predictors of workplace aggression. We conclude by pointing to the need for more research focusing on construct validity and prevention issues as well as for methodologies that minimize the likelihood of mono-method bias and that strengthen the ability to make causal inferences.
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ورودعنوان ژورنال:
- Annual review of psychology
دوره 60 شماره
صفحات -
تاریخ انتشار 2009